56 reviews about Twinkle Tots

04 Jun 2016

Twinkle Tots in Northcote is the best for anything baby and toddler. Dana and Joanne are extremely knowledgeable, very helpful and won't talk anyone into buying the most expensive product nor will they push you into buying something from them. They stock a wide range of carefully chosen products. I've been shopping here for 4.5 years and keep coming back as I know not only will they have what I'm looking for, they will have several brands or styles to choose from, they take the time to show me how the product works and what it's best features are ( or limitations) and respect that I may not actually always be buying that day. I am constantly recommending this store to everyone that is having a baby.

Twinkle Tots 06 Jun 2016

Well, thank you very much for your kind review.
We will endeavour to keep up the good work so our shoppers' experience, which may be a little daunting at times, becomes pleasurable.
Enjoy the little sunshine we have left, or pop in for a hot cuppa.
Thanks again,
Regards
Jo

verified email - 08 Mar 2016

When I first saw Twinkle Tots, I thought i'd never go there as there was no way they could ever compete with the big stores. Boy was I wrong. They ended up beating every price on my pram, pram accessories, change table, high chair and lots of other baby products. I'm always amazed at the range and options they have in every product, they usually even have more options than the big stores.

But the best thing about Twinkle Tots is the staff; No matter how busy they are, they always have time for you. They are so knowledgeable, and aren't trying to push any brand your way, they care about you and whats best for you and your baby. They have helped me so much through my baby's hip dysplasia, padding up my pram, car seat, helping me put together some sorta high chair and seat. This was amazing, so much more help than the doctors and the hospital, and all done for free. thank you so much, I wouldn't have coped or got through it with out you guys.

I'm now due again in June with a boy and not going to even look anywhere else for all my next baby stuff.

thank you guys at Twinkle Tots!!!

G

verified email - 23 Dec 2015

Received excellent customer services at Twinkle Tots. Staff aren't pretentious like I have found at other baby shops which I usually try and avoid! My husband told me about this store and I am happy to say I will definitely go back without hesitation. Prices were good and the staff were amazing with their product knowledge and with our little boy. Purchased new pram, sheets, bed, matress, high chair, snacks, and toys just to name a few!

29 Aug 2015

I dropped in for the first time yesterday. The sevice was amazing. So nice to go somewhere that you can get real help when buying baby supplies.

Anonymous
verified email - 29 May 2015

What a lovely shopping experience at Twinkle Tots. A family run business with staff that care - somewhere that I will continue to go to when I need anything. I highly recommend a visit to experience it yourself. Great range of products, very helpful advice and good prices. Great job Twinkle Tots!

verified email - 06 May 2015

A great shop with an amazing and very helpful staff. The staff genuinely wants to help - I was once told I didn't need something I was about to buy and given advice on how to do without it. I love going there because I feel no one is there to sell me stuff I don't really need (something that tends to happen in the baby industry). Also they have a great variety of everything!

20 Apr 2015

We had such a great experience at Twinkle Tots that we had to write a review to thank them. So lovely to deal with and they went above and beyond with the perfect service. We don't even live near the area but will be driving over just to visit the store for any future purchases.

A big thank you & we can't wait to use our new pram!!

verified email - 14 Feb 2015

I have always believed Twinkle Tots staff to be experienced, knowledgeable and helpful but they have now gone above and beyond. I had a pram that needed urgent repair and the factory insisted it was not warrantable. The ladies at Twinkle Tots fought for my case and in the end I only needed to pay a small fee and got a brand new pram in exchange. Thank you ladies at Twinkle Tots for your exceptional professionalism and customer service. I highly recommend them for any of your baby needs.

Anonymous
verified email - 08 Jan 2015

This has been my go to shop since having my two babies. A one-stop shop! And the ladies are extremely helpful and give honest advice and feedback. I always trust them when I shop there and walk away very satisfied. Highly recommended!

verified email - 22 Dec 2014

Great service and super friendly staff. Not just trying to sell you stuff you don't need. Helpful and will go out of their way. I am pregnant with twins and they have experience with this and told me what I needed and what I didn't need. Really affordable pricing and great range. Certainly don't need to shop anywhere else as I can get everything in the one place. So far I've gotten all my furniture and travel items from there and will be going back for anything else I need. Highly recommended!

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