I delivered my first baby boy at the hospital and Overall the Birthing Unit team that I got were extremely helpful. However, the midwife that looked after me when I got admitted was utterly unprofessional and rude. As soon as my labour started at 7.30 am she suggested me to take epidural and told me that you should ask for it now because it will take 3-4 hours to arrive as it was a public holiday and not many anaesthetists were available I asked her to talk me through how bad labor might get so that I can make up my mind. She simply said it’s different with everybody and can’t say anything.She did not assist me in anything what so ever. As I was bearing the pain, she refused to even look at me and was rather interested on her phone. Both me and my husband felt extremely neglected and humiliated as this was our very first time. Even at the end of her shift she pointed a finger at me and said next time listen to me referring to the pain relief, as I denied her suggestion in the first place. But, apart from that particular Midwife everyone else were very professional, they were there beside me during the birth of my son after that midwife left. I was in labor for 12 hours the first 7 hours were a disaster but the second half was completely opposite. Thank you to the Birthing unit team and thank you especially to the Doctor who helped me deliver my soul.