The doctors at Sia medical clinic are excellent, especially dr tran, highly recommend booking an appointment into see him.
The big downfall of the clinic are the incompetent, rude and unfriendly receptionists. Here are examples of my experience to date :
Ringing to make an appointment and the receptionist was yelling down the phone for me to speak up as she couldn't hear me. I was at home in a quiet environment whereas she was in a crowded waiting room. Her approach was unprofessional and uncalled for.
Waiting to pay for an appointment and the receptionist continued to take her nail polish off while I stood there and waited. Customer didn't come first in this scenario
The last experience is that the clinic lost the results of my blood test. The receptionist promised to follow up and call me back. She never did and has yet to return my calls.
I am now thank ful that they have introduced online booking so I don't have to deal with the receptionists.

My feedback is that they also introduce online payment and look to replace all the receptionists with competent customer friendly humans.