The Smart forums are engaging, efficient on time, appropriately structured and well coordinated. Having attended a few forums, I have seen them continue to evolve in a manner which increases the value to the participants. I personally have used the forums to test existing practices as well as float some new ideas - and have walked away each time with a list of ideas and actions. In addition, I have met a number of interesting people for follow up. Based on my experiences, I have no hesitation in recommending the Smart Forums to business.