Booked for 8 for a birthday dinner. The views from the restaurant were lovely and so were the waitstaff. Our entree of chicken skewers just wasn't right, it appeared that the chicken wasn't cooked through. It was returned. The [redacted due to personal identifier] comes back to us and said "we ate a piece and it was fine". Really?? Who does that, would you eat from as stranger's plate? and more importantly during covid times? I don't think so, so No, I don't believe you did that. I also was a little perplexed at why we were "challenged", true professionals cop it on the chin, apologise and learn from the experience. We were refunded. My biggest concern however, was how the [redacted due to personal identifier] screamed at his staff over our complaint and continually berated them, over what appeared to be other mix ups with other people's orders as well. We waited over 70 minutes for simple "club" food, so there were clearly problems in the kitchen. Unfortunately though, this experience with Aqua (the restaurant name) and the absolute pig of a [redacted due to personal identifier] , this party of 8 will not return. I wonder if he realises how he impacts, firstly the poor staff, the patrons and now the club's reputation and bottom line!!!!