I feel i have to share my last experience with studio B.

I only get my hair coloured once a year for Summer and had waited all year to get my colour ready for Christmas. On 6th November 2019 I requested dark roots and ash ends and ended up with a warm brown colour all over??? My hair was very damaged, broken and dry after the colour which I is something I have never experienced before with salon colour in the past.

After paying $350 for a colour / technique I was not happy with I returned to the salon to give them an opportunity to fix my hair however I was only offered 3 conditioning treatments which were applied to my hair for me to wash out at home. Hoping this would fix my hair enough that I could get the colour I had first requested I was then told my hair is so damaged I would have to wait 8 weeks (next year) to lighten the colour.

I was very upset that my hair was brown for summer I asked for a refund and was rudely declined and advised if I wanted my hair lighter I would have to pay again... If I had known this would be such a stressful and disappointing ordeal I would of kept my hair as it was which was closer to the photo I used as inspiration.

I wish I could work out how to attach photos I have taken of my hair compaired to the photo I supplied the salon.

Approximate cost: $350