Rebecca does my hair and I'm blown away by the quality of cut n colour. I also bought the cudo $99 special and today was my last visit under that as my year is up. Admittedly when I first went there, I was concerned about cleanliness and a few other things. By the end of the visit I was really pleased. They got the colour perfect every time. They listen to u but also know what suits and build from there. I used to pay ridiculous amounts at places like lattouf, minimum of $350 a vist. Whilst the environment is nicer there i couldn't justify the hole in my wallet. Both bob and Rebecca are very talented and I can't imagine going to anyone else. It's under new managent and I saw today that they've actioned many changes already , all positive. This isn't a fake review, I think that ppl r more inclined to put online neg reviews because they're angry, rightfully so but when we're happy we forget to put up reviews. If your after a quality cut n colour go see bob n Rebecca.