46 reviews about Origin Energy

verified email - 31 Oct 2012

I spoke to these people at Origin to say i am moving out. I was charged $48.40. It is called a "Meter reading fee". Is this my unluckiest day. I am not happy with this at all. Who does this sort of thing. It's crazy.

itgirl41 31 Oct 2012

They all do it, all the power companies. They do this every time you pay a bill and yet because you are moving they charge you for it. Ridiculous.

verified email - 30 Oct 2012

i have found that this company is pathetic as in september i moved out of one address then connected at another only to be sent a sencond ac today for my first address but i had not been there for more than near two months so i will be changing accounts they are pathetic

itgirl41 31 Oct 2012

That is exactly what they did to me. I gave them the flick after that and would never go back.

Anonymous
verified email - 24 Sep 2012

my parents used this buisness and 2 youars ago the gas had brocken and started leaking they are now asking for over 1000 dollars although it was not my parents fault they ring every day and threten to cut the gas hey have stayed because they havent found time to change i would not go with these if you can help it

Approximate cost: $this case to much

verified email - 24 Aug 2012

We are not customers of Origin but saw their advert online about installing grid connect solar. We applied and even though we are not their customers (we use Dodo power and Gas) they told us when it would be installed and connected and they were true to their word, all this and 2 years no interst terms as well. Cannot fault them

Approximate cost: $2000

snow00 25 Aug 2012

Thanks for the review, I'll have to check it out

neverperfect 20 Mar 2013

Thank you, I was looking for someone who had used their installation service as a non-customer.

verified email - 01 Jun 2012

i have found origion to be very competative and when we moved into our new house they were very quick to connect for us

verified email - 06 May 2012

I have been happy with origin energy, we have a deal where we get a months free electricity after 12 months which is something to look forward to!

jessford1983 06 May 2012

how did you get a month free?

verified email - 18 Apr 2012

Origin are a joke.
1st - They cutoff my gas supply with NO NOTICE for maintenance work. Then the workers advised my partner would have to wait home and take the day off work for them to connect it - Then they didn't even do anything that day, meaning she took the day off for nothing.
Now today, I get up to realize I cant get my car out because they've dug up my driveway (2 weeks later), again, with no notice!
Are you for real Origin!

susans23 18 Apr 2012

That's appalling!!

Aubrey25 29 Nov 2012

That's not a good experience...thanks for sharing!

verified email - 27 Apr 2011

After switching from AGL these guys were absolutely great!! their service is so much better - but not perfect, just as expected. People are kind and polite and listen to what you want.

verified email - 27 Mar 2011

Fantastic customer service. Power was turned on as stated. So far I am happy with the product though I have not given it the best rating as I am waiting for my first quarterly statement to determine overall rating.

verified email - 23 Sep 2010

These guys offer genuine green electricity, unlike some other providers who only say they do. They have a great rating from the Green Electricity Watch comprising Australia's leading environmental groups, and their service has been excellent.

banksia 24 Sep 2010

Incidentally, you can use the Green Electricity Watch to find the most genuine green power products state by state. It’s at tec.org.au/gew and there are some great products coming out.

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