Lockstar Locksmiths

4.5
based on 11 reviews

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11 reviews about Lockstar Locksmiths

verified email - 30 Apr 2024

R*cist scammer

AVOID AT ALL COSTS!!! Lockstar Locksmiths cancelled the first job on me last week, said he had to go camping. Then cancels the job again, makes up a story that he had a diabetic episode and has to go to hospital. Fine, gave him the benefit of the doubt. He turns up today, quotes COMPLETELY different prices, keeps adding on extras stating 'you'll have one key for everything.' I said "I don't care about having one key, just do the doors for the price you quoted me for." He took off all the locks, quoted me an even higher price - I told him again, let's just stick to what we decided. Thankfully I have the electrician with me who he can't fool. The final straw was him jamming one of the locks deliberately that was working this morning, which we questioned him on innocently. He then throws a tantrum once he realizes we're onto him, says he's not going to continue the job or put the locks back that he's already taken out and "good luck with that" as he's walking out. He has taken some of my lock parts with him which has left us stuck. I confront him about his unprofessional behaviour as he's walking out and he screams "(expletive) Indians" as he slams the gate and leaves. I truly fear for anyone who employs this man. This has never happened to me ever and I'm truly disgusted


Review under investigation
This review is currently being investigated by the Word of Mouth team and it does not affect the business' overall rating. This review will either be confirmed or removed once our inquiry is complete.
verified email - 16 Dec 2013

Joseph installed a new deadlock. He was extremely efficient, reliable and the quality of his work was great. Lovely young man. I would highly recommend him!

verified email - 14 Oct 2013

Joseph replaced a broken deadlock. The problem was fixed as quoted over the phone. He arrived on time, same day and did a very good job. Thanks.

12 Jul 2013

Really great guy with great customer service, works with you and gets the job done. Had excellent pricing and eager to beat any other quotes. Definitely recommend these guys.

thank you lucy:)
very glad to hear you are happy!

verified email - 24 Mar 2013

I called Lockstar based on the good reviews I had read online and my experience matched those reviews. I rang to get my door locks re-keyed alike and Joseph was able to come the next day. He was running a bit late because of traffic but sent me 2 texts to let me know his progress. He was friendly and professional and made some helpful suggestions regarding replacing my old deadlocks and improving the security of my doors. He was able to do all the work there and then and didn't seem rushed. He made sure everything was working as it should before he left. I would definitely recommend him and I'll use Lockstar again.

verified email - 24 Feb 2013

Got locked out of my apartment, called Joseph, saw his add on this website. He was here in 30 minutes.

Really fast, very good price. :D

Approximate cost: $140

verified email - 22 Feb 2013

Installed a deadlock myself, got most of the installation correct except the bit that made it work! Joseph arrived on time, fixed the issue, re-keyed security door to new front deadlock key. Very happy. Good Value

Approximate cost: $135

verified email - 22 Feb 2013

Early Feb I got locked outside of my car, I called RACV they said a 2 hour wait. I couldn't wait that long, so i called LOCKSTAR LOCK SMITHS which I found online. Within 20min of the call my car was unlocked. Excellent service, quick and great value!

verified email - 22 Feb 2013

Had all my dead locks changed on my holiday house as they were rusted through. Very efficient and quick to change all of locks and get keys cut. Incredibly informative and friendly. Cheaper than I expected

20 Feb 2013

My door lock got gamed. Joseph came over and fixed it. Very happy with the service and the price.

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