I had a great experience with Blinds Downunder while ordering replacement fabric skins for my blinds. Most companies were hesitant to sell just the skins, but Alan was incredibly helpful right from the start. He ensured all my measurements were accurate and the entire process was smooth and efficient. Their proactive customer service and delivery were impressive, making this DIY project easy and cost-effective. Highly recommend them for anyone looking to refresh their blinds!

Approximate cost: $500

Blinds Downunder were excellent. The blinds arrived exactly as ordered and on time. The installation was easy and the after sales service could not have been better. We saved hundreds of dollars on our original quote ordering exactly the same blinds online from the website.

Approximate cost: $1500

Alan and his team are truly outstanding!

I searched for ages trying to find a company that would sell me just blind fabric (skins).They all wanted to charge me a fortune to change the skins themselves or sell me new blinds. Alan said, sure we've never sold just skins but we'll give it a go.

They double checked I had all my measurements correct and when they thought I might have missed something they called to ask me.

They sent me extra items for free to help ensure it all went as well as it could for me.

They watching over the distribution chain and ensuring everything was delivered in full.

I have never in my life had such outstanding customer service.

Thank you so much!

If you can dismantle your blind and put it back together, you are probably also capable of changing your your own blinds fabric.

Blinds Downunder's customer service is exceptional. Allen provided expert guidance for my DIY roller blind project for a high-end rental. He provided solutions tailored to my needs and supported me by phone from Melbourne. The previous reviews don’t lie – he is worth more than 5 stars. Not only did Blinds Downunder demonstrate the next level in customer care, but I found them unbeatable value for money with top-notch products and quality. Very happy!!!

Can’t thank Alan enough for his amazing dedication to making our difficult project a great success. While we were specifying the job Alans patience with my detailed and constant questions was unwavering. We used the smart motors on double rollers with pelmets so there was a lot to consider. Alan even customised the pelmet for us minimising the opening to give a super clean look.

We weren’t comfortable to install ourselves so Alan offered a full service install as we are nearby to him in Melbourne. The install proved way more difficult than expected with a variety of solutions required to deal with the different wall constructions present. Alan persisted until he achieved a truly impressive finish.

From sale to post install support I sincerely can’t speak highly enough of our experience with Blinds Downunder. Alan is truly a rare kind of service provider. Can’t thank you enough.

Alan was so helpful - gave me all the info and support I needed. Process was quick and so easy, and great cost. Pelmet arrived quickly and was easy to put up. Looks great. Was an awkward size too - just over 3m. Makes a huge difference to the blinds. Thanks Alan! ️

I had an order of 5 roller blinds, all different sizes, two types of roll back, and two colours of fittings (only thing the same was the colour/fabric). I received a confirmatory email checking the details (I was very appreciative of this level of service), and the order was delivered in under two weeks - everything as ordered. Fitting was straight forward, and the final product looks fantastic. Why would anyone (with even an ounce of DIY talent - or should that be gram (?)) purchase blinds any other way but through the BD team.

Approximate cost: $600

I used this company for the mechanism repair of a 2.8-meter-wide roller blind. Allan after receiving the parts came in to resolve the issue with the roman blind which he fixed in very short time. There were other smaller roman blinds with some problems which he investigated and provided solutions. Allan spent nearly an hour on three other roman blinds which were fixed to great extent but charged me only for fixing the large blind. When I got the invoice, I wanted to pay for the extra work he had done but he declined to accept the extra amount. I also found that Allan is connected to factories that make blind and he can get new blinds made through this outfit.
Considering his professionalism, honesty and punctuality, I have no hesitation in recommending him for the good work he does.

Alan is very helpful, professional, knowledgeable and friendly. He is the man you should go with. No stress, smooth installation. We are very happy to have Alan finished our job.

Because quite frankly Alan’s service and communication level is beyond what you will expect in a trade. No failure to turn up , no not communicating, really nice guy with top class ethics and that’s not even including he is great at his job and really keen to do his best. May well be the best in Melbourne!