You do courses from time to time that are put on from people that have completed a course or read books and have no history in the industry. It is fantastic to have a training company that knows the ins-and-outs of the industry and a Trainer that understands what it is about from the inside and also makes it a little bit of fun. Patty White did a terrific job delivering the course, the information provided is very much appreciated, thank you very much.