Reviews by pauld585

This review is for Hearns Hobbies, Melbourne VIC

verified email - 11 Dec 2022

Bought a item from their website that was in stock, got warm and fuzzy emails saying how good it was to have me as a customer, a few days later get a text message to call them as item was out of stock even though it showed as in stock, called them and they tried to find an item to substitute but nothing I wanted was in stock, asked for a refund but 1 week later no refund has been issued, no answer to email asking when I will receive it, once I have my refund I will not shop there again.

Approximate cost: $50

This review is for Frontline Hobbies, Newcastle NSW

verified email - 24 Nov 2022

Terrible customer service cant even send what was ordered and wants to send back their item at your cost after you pay for delivery of the wrong item, will shop locally at a shop with a door even if it means paying more.