DO NOT GO HERE. Absolutely shocking service. I dropped off a white evening gown to be cleaned and when I returned to pick it up, a day later than the ready date on my slip, my dress was not there nor did they know where it was.. after calling around, they found it had been sent to one of their other stores. I needed to wear it that day and had no time to wait or drive around to their other store and they were not apologetic at all. Their customers are always treated like an imposition. After calling the manager, they agreed to refund me the cleaning fee and have my dress ready for me at this store two days later. When I returned to pick it up, I was horrified to see my $1000 dress on the floor of the store behind the counter - they then rolled it up into a ball and shoved it at me in a dirty, old Target bag. As well as being crushed and wrinkled, the dress was dirtier than when I dropped it off, including a yellow food-like stain on the front and what looks like shoe prints.. which would make sense since it was being stored on the floor. This was honestly one of the worst cleaning experiences I have ever had and I will never return. The store is doing the reputable Brown Gouge brand a massive disservice and should be shutdown.
In addition, never go there in a hurry at 9am - they are never, ever open on time. You'll be lucky if anyone is there before 10am, and they never apologise for making you wait.