As a first home buyer, the conveyancing process was completely new to me. From my first contact with [redacted due to personal identifier] , she was very responsive and took the time to explain everything I needed to know in detail, including the timeframes and steps to expect for settling an off the plan purchase. She also provided additional advice regarding pre-settlement inspections and defects at no extra cost. Even with the settlement delays during COVID, the process overall was extremely smooth. I will definitely use Windsor Legal in future.