Thanks to a staff member who offered consistent and efficient assistance and it was no effort to do so. Impressed with the service and compliment the staff member for his assistance.

Repaired the hanging of a door.
The only business on the coast who actually returned phone calls, turned up (and called before coming), assessed the problem and then came back to remedy the problem in the time frame they suggested - 1 week! Great service!

Having failed to receive a response from another business , visited this one to try and get someone who could fix the heavy wooded door which is coming off its hinges. Details were taken (business card) in the shop and a promise to get someone to call me. over 4 weeks later - still waiting! How does one get assistance to get a job done?

Approximate cost: $??

Tried to get someone to fix a solid wooden door which is coming off its hinges. Door originally from here, but builder not in business any more. Telephoned a number of time and told someone would get back to me. First time - played phone tag once each direction and no return calls after the second from me. Second time shop assistant promised to contact tradesperson & have them get back to me. He did try (called me back by mistake) but nothing was ever heard again. It has been over 4 months now! very poor.

Approximate cost: $??

Excellent service. Truly caring and responsive to client needs. Always friendly staff. Always busy. Plenty of friendly smiling staff at all times. Excellent continuing service especially with health issues like sleep apnea, diabetes, etc.

Always helpful and obliging. Very friendly. Pleasure to do business here! Show what is available - gives choices and then answer all questions.

Approximate cost: $120.00

order online and the product turns up 2 business days later - not counting day of order which was a public holiday.

Approximate cost: $80.00