The owner of this place is a jerk, completely unprofessional and rude, and thinks he's doing you a favour when you get anything done here. He definitely needs some lessons in customer service and marketing because now i will be telling ALL my friends to never go to this place.
The staff are possibly even worse. They lack experience, they're uneducated girls he's plucked from some unknown part of the world and "trained" to perform complex tasks such as laser hair removal. Oh and when i say trained, it means they've taken a little workshop in how to operate the laser machinery in Mount Druitt (i read the certificate). God knows if they know anything about safety. They dress completely inappropriately, chew gum and nastily about other employees DURING the appointment. I was especially disappointed when they rushed all my appointments - a one hour laser treatment was done in 20 minutes because the girl was whinging about wanting to finish and go out! I had one of those vouchers that stated unlimited laser treatments for a year in any areas of your choice. After a few visits, the stupid owner told me i couldnt get more than 2 areas done because im being "greedy" and "not understanding".
I unfortunately got stuck here because i paid for my laser in advance and am forced to complete my few treatments here... Honestly, no matter what you read, do not go to this place. It's not worth any offer they might have. You will be shocked at their unprofessional attitudes and wonder how places like these can even operate. And worst of all, all you'll get is a terrible service and the stress from being totally disrespected.
PS- the positive reviews are totally rigged.