We took our mini to Doncaster BMW for a minor service expecting great service, yet walked away disappointed. The initial experience was great when we dropped off the car, with the staff sitting down with us discussing al they could do, however during the day decided to repair items that we did not authorise which were high cost, leaving simple things like resetting warning lights not completed. Left with a big bill but nothing we asked to have looked at completed. Contacting anyone over the phone for updates was impossible during the days, leaving several messages for a call back. Very fancy place, and they provide you with a great coffee, however not that great a their core business!