After searching for nearly a month to get the most cost effective package on a new Kenworth C509, Hallam seemed to have the best offers available in-store. Rang them to request a quote a more information. The response was suitably fast, and with all the details and photos I wanted. Quote was solid, and we arranged to have the paperwork in order. Dropped by the next day, finalised everything in under an hour and drove away. No waiting for approval, zero pressure for add-ons, no hype and up-sells. One of the best examples of customer service I've experienced, and I've purchased many vehicles throughout the years.