Reviews by LA

This review is for Delilah Hair Studio, Brunswick East VIC

verified email - 07 Jan 2013

I've been a customer of Delilah for over 5 years and have had my hair cut coloured by Adrian for over 10 years. His professionalism and courtesy is second to none. The skill and patience he uses to accommodate my difficult curly thick hair. He always makes pertinent suggestions relevant to an occasion or season. I have also on ocassion had Sarah do my hair and again - her skills have left me with a wonderful head of hair. Delilah is a breath of fresh air to the industry! Highly recommended - and they make great coffee!

Approximate cost: $120

This review is for Dog Central Day Care, North Melbourne VIC

verified email - 07 Jan 2013

I paid in advance for my dog to be boarded over the Xmas NY period. I was assured that she 'would go home with one of our staff and be cared for like she was our own". Well she wasn't! She locked in a warehouse and escaped. I have recorded the owner, saying that she doesn't have to reimburse me b/c I didn't tell her my dog is jumps fences. In the same recording she says, you told me she jumps fences. Armed with this knowledge they still my money and my dog and did nothing to prevent her escape in my absence. Fortunately, my dog was picked up by the RSPCA unharmed. In the meantime I was in a frantic drive back to Melbourne from Port Fairy to help in the search for my dog. Of note is the fact that Dog Central called me at 3pm and told me my dog was missing at 7am!!!!! On my drive back to Melbourne I called the RSPCA who were able to tell me my dog had been recovered. I was advised that staff personally went to the RSPCA and Lort Smith to find her - this is not the case. Nobody but myself enquired about my dog. Please also visit FB page: DOG CENTRAL DAY CARE - THE FACTS. Dog Central also employs disabled people that are not paid correctly. Complaints have also been published in leader newspapers.
Please note: I only sought RSPCA recevory fee $71 reimbursement, not the additional expenses I incurred.

Approximate cost: $400