Igor_

#194 in Hoppers Crossing VIC

Reviews by Igor_

This review is for Freedom Dental, Melbourne VIC

verified email - 12 Oct 2012

Simply fantastic!

I wish I knew about freedomdental before.

After many years of bad and some REALLY bad experiences with dentists in Australia and overseas I am quite jumpy and nervous when it comes to any sort of dental procedure.

I developed an acute infection on front upper tooth. It's been ongoing and developing for months, I just never had the courage to see a dentist.
Finally after reading all of the reviews and "google-ing" I forced myself to visit freedomdental.

Simply put, what a difference.
Everyone, from receptionists, assistants, dentists and all other staff I spoke to had what ever time I needed to listen to my, I am sure, sometimes childish questions and doomsday scenarios.
They cared, they explained, they had patience, they listened, they repeated, they offered solutions, options - they were there for me. I was not just a number, I was treated as a person with individual fears, issues and dental problems.

Dr. Tina was so reassuring, so gentle and so caring. Listened to me, gave her own opinion and then did not hesitate to look for a second opinion. She went out and got Dr. John to come in and give his opinion as well. He also had enough time to listen and then to counsel me.

Second appointment was the same, I had a "deep clean" in order to treat that perio infection.

Oh my good. I can not remember how many times Dr. Tina stopped and asked "am I OK?".

I was not in pain, I was just so tense (expecting every second that something bad is going to happen when the procedure started) and she did her best to reassure me and pause at my every move.

When she finished, she took her time again to answer in great detail my numerous questions and she explained what is going to happen on the next appointment.

That all happened this morning.
I decided to write this review straight away to assist other fearful people who may be in a similar situation as I was.

Don't wait. If you are afraid of dentist but need to see one - try freedom dental and join the list of "converts".

I am looking forward to my next appointment.