27 reviews about Suncorp

verified email - 17 Mar 2012

A great insurance company, easier to contact call centre who are always very helpful. We have been offered great inclusions for our house, especially since we live in a flood/cyclone affected area. I have found since all of Queensland's 2011 natural disasters our annual premiums have been significantly increased.

08 Sep 2011

I had a very good experience, they offered me an excellent customer service, fast and reliable service, something which I will look forward to try again

verified email - 06 Feb 2011

I find the staff at the Toowoomba Margaret street Branch incredibly helpful and efficient. Every time I have had to go into the branch the line has been quickly dispersed and all the staff are busy helping customers ( like they should be ) instead of what happens at other banks where some staff are helping but some are staring at computers and trying to look busy. If you want a fast efficient bank I suggest suncorp , I've been with them for 13 years and I find them to be fantastic

verified email - 17 Dec 2010

Have been dealing with the staff at the Springwood branch which are always happy, cheery and more than happy to help you out with anything at anytime! well done guys!

verified email - 17 Nov 2010

really good they don't do harassment and they are very understanding if only the wait wasn't as long as it is and they were more precise .. otherwise great

Anonymous
verified email - 19 Oct 2010

tHEY REFUNDED MY OVERDRAWING FEE SO I AM STAYING WITH THIS BANK

verified email - 14 Jun 2010

i really dont like this bank. i went to the wynnum branch to transfer money into and friends account and the lady that served me was really rude! she wasnt even attempting to be polite i would never open and account with this bank

verified email - 27 Apr 2010

Went to the suuncorp branch at chaprlestown nsw to discuss my first home loan. was able to speak with home loan officer on the spot and she also offered to meet with me again at my home if i liked. home loan manager was so helpfull answering all my silly first home buyer questions and did not presure me at all and gave great info.

Approximate cost: $0

Anonymous
verified email - 15 Jul 2009

I can't beleive that suncorp calls customers liars and also tells them to suck it up after that have made a mistake and charged the customer whopping fees.

Approximate cost: $250.00

verified email - 25 Mar 2009

As a long time customer of Suncorp for ALL our insurance we were shocked when our renewal fees for house insurance had tripled (we have never made a claim). We assumed it was a mistake, went on line and completeld the "free quote" form. The amount came back to just slightly higher then what we had previously paid. So I called Suncorp and was told there was no mistake, I was told that I must have made a mistake on the on line form. Our new premium was 600 dollars more than previous years and what was quoted on line. We are no longer with Suncorp. Our Car insurance has also come up for renewal and we have changed that as well because it was higher than the same insurance we could get elsewhere

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