Greenhaven Funerals

5.0
based on 369 reviews

Customer Approved
“We make customer
service a priority”

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369 reviews about Greenhaven Funerals

verified email - 28 Jan 2024

Forever grateful

I was referred to Greenhaven Funerals by a friend, but from the minute I spoke with Carly on the phone, I just knew I had found the right person and the right funeral company.
At the saddest and most difficult time of my life, losing my beautiful son, Carly was wonderful. She was warm, respectful and compassionate and had such empathy, whilst at the same time super organised, efficient and clearly amazing at what she does. Absolutely nothing was too much trouble, even when I changed my mind about lots of things, right up to the time of the service. I wanted and needed the last day with my son to be best and most perfect day it could be, and it was that and more.
I will be forever grateful to Carly, Tim and their team for everything and cannot recommend them highly enough.
For anyone facing the enormously sad and difficult task of saying goodbye to a loved one, Carly's compassion and ultimate professionalism will provide you a guiding hand to ensure they will be honored with love, grace and dignity.

Thank you again
Karen x

18 May 2024

A true blessing at a time of difficult loss

Both Carly and Tim have been amazing! Guiding us through the challenging time of losing our Dad, their support and compassion was appreciated deeply. We cannot thank them enough for their service and attention to detail,

verified email - 14 May 2024

Thankyou to greenhaven

I would like to thank Carly and the team from Greenhaven funerals. They gave the most amazing send off to my mother Marian recently. Carly was so genuine and warm and provided the human touch we needed at such a sad time. The attention to detail and personalised service made the whole experience so much easier and transparent. I can’t thank the team enough for the care and compassion they showed our family.

verified email - 12 May 2024

Professional and caring

My wife Marian met Carly when Greenhaven established an office in Murrumbeena over a decade ago. She took an immediate liking to Carly and came home from work to tell me that she had just met the person who would be planning her funeral which has only recently taken place. Carly has been fantastic every step of the way from my first phone call to her early that Sunday morning after Marian's passing to the completion of her funeral service. Carly has been there for us every step of the way in this difficult period, highly professional and caring. Carly and Greenhaven come highly recommended from all our family.

verified email - 27 Apr 2024

I met Carly Dalton five years ago as my client at Judith Penak couture. At this time she had a special outfit made for her Birthday party.
After five years I came back to her for her services when my husband passed away suddenly. Carly and Tim Dalton are the most caring and professional team in taking care when a loved dies.
I highly recommend GreenHaven services
Thank you Carly and Tim

09 Apr 2024

Professional service delivered with care.

Carly was always available to assist and took away the worry of organising a funeral.

verified email - 28 Feb 2024

Expertise and sympathy

I chose Greenheaven for my late wife’s funeral services, and my experience with them was notably straightforward. From the initial phone conversation with Tim and Carly, their approach was highly supportive. They facilitated an open discussion about our preferences for the funeral, simplifying a process that could have been overwhelming.

Following my wife’s passing, all that was required on my part was to provide the hospital with Carly’s contact details. Greenheaven took over from there, arranging for my wife’s body to be transported to their facility without any complications.

Our planning meeting with Carly was conducted with ease. She was receptive to our needs, presenting various options without pressuring us. We selected the services that best matched our wishes, resulting in a respectful and beautiful service for my wife.

Carly’s professionalism extended beyond the service; she was considerate and thoughtful when it came time to return my wife’s ashes. The most significant aspect of working with Carly and Tim at Greenheaven was their ability to make the entire process feel manageable. They provided a sense of calm and control, ensuring we never felt overwhelmed or discomforted by morbidity during this emotionally challenging period.

15 Jan 2024

The care and time Carly spent organising my sisters funeral was done with compassion, tolerance and care. Nothing was a worry and even came into the hospital to speak with my sister and ask what she would like. Having to try and organise everything via zoom with teenager children , was a challenge but Carly managed to calmly organise everything. The funeral was perfect. Exactly how Liz wanted it. Thankyou Carly your amazing and your team ️

Approximate cost: $9000

verified email - 12 Jan 2024

Professional and caring help at a difficult time, thank you carly & tim.

From the very first phone call to Tim I began to feel at ease with the sad process. During Tim's visit to our apartment, he was respectful, knowledgeable, had all of the required documentation and answered all of my questions. The funeral for Janet [my sister] was exactly as she had requested, the colour, music, psalm, prayers and hymns. Carly read the Eulogies with meaning and care. Thank you Greenhaven Funerals.

11 Jan 2024

Caring, compassionate and flexible

When we chose Carly and Tim, I mentioned it to a family member who works in a profession which uses these services and she said that they were the best. After the wonderful caring and compassionate help we had from them, organising the funeral and enabling our wishes and explaining the whole process including paperwork that was required, I would thoroughly agree - they are the best.

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