3 reviews about Bateau Bay Beachfront Couple Spa

verified email - 06 Apr 2013

Avoid this place. One of the worst places we have ever stayed. Don't believe the hype about having ocean views it should be slight glimpses through the trees. It is across the road from the beach but you can't actually see the beach or the ocean. The decor is like your grandma gone mad and everything was dusty like it hadn't been cleaned for sometime. Free breakfast is packet porridge, tinned fruit and fruit juice. You can cook your breakfast on a BBQ around near the pool if you wish but you will have to wash up your dishes in your bathroom sink. Bed was a king, was comfortable and sheets were clean. Owner was friendly upon arrival and gave good knowledge of the area. Rooms are not serviced daily unless you want to pay another $35 a day. There is also little laminated signs stuck all over the room saying you could also be charged a $100 cleaning fee when you leave if you don't leave the room in a clean and tidy state. Trust me those rooms are not getting cleaned as they should. We were booked in for three nights but left after two. Just couldn't handle the dust, clutter and unpleasant surroundings. Not worth the $250 a night tariff. Luxury,deluxe and beachfront are words that should not be see to describe this accommodation.

Approximate cost: $250 pn

22 Mar 2011

My partner and I stayed for the weekend and had an absolutely fabulous time, we were upgraded to the ocean view king suite with no extra charge only because of a confirmation delay, the service by owner Lyn was great, a lovely and friendly lady who called to check on our welfare along the trip as it was torrential rain and also stayed open late to accomodate our delayed arrival. The facilities and property were lovely as well as the service which included local knowledge and friendly conversdation with the owner, the room was gorgeous with an amazing spa, huge bed and fabulous large balcony with a balinese kabana bed decked out to enjoy! we will definately be revisiting in the near future :)

verified email - 05 Aug 2010

My partner and I had a great time at this resort, we got a deal for booking during the week, and stayed for four nights. The lady at reception was very friendly and helpful, and the room was gorgeous, with a giant spa, and separate shower. I would definitely come back!

Approximate cost: $330

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