"I booked a tour of New Zealand with this Jetset travel agent last year and found the service was great. The girl handling our trip (Rosanna) really took her time explaining everything and advising us of any changes in flight times etc...."

"Rang the central number and got a real local person to talk to with minimal delay. Experienced friendly service offering competitive prices with good follow up of request faresmade in a timely manner as well. Good work done.. Great airfare prices with..."

"Excellent & Cheap Holiday Deals, I was phoned up & offered a fantastic deal to stay in Port Macquarie, I was a bit sus, but Ive already been on my holiday & It was too good to be true for the price, everything..."

"Bought ticket online, had to change the departure date last minute. Staff went out of the way to accomodate my requests and produced the ticket in record time for collection at their reception in the city. Been booking my tickets through travel.com.au every..."

"I booked a flight overseas, excellent service, very polite and friendly. Best fare given overall. Efficient handling of booking, quick service. No long wait on the phone, real person not answering machine. . Efficient, friendly, best fare. nothing. "

"Glenda here is a lovely lady who has been a travel agent for years and years. She knows a lot, but being a small business probably doesn't get the 'el cheapo' prices you could get elsewhere. But very friendly.. . . "

"Amazing website, the search engine and round the world feature is amazing however the price I was given was so much higher than when i actually visited STA's melbourne store! i thought things were meant to be cheaper online!. . . My boyfriend..."

"I'm really disappointed by this online and phone travel agency. When I use a travel agent, I expect them to know what they are doing, that they will look for the best fare available and be the expert. This was not..."