"Good value for money and easy to book using the website. The e-checkin is good too. I have used them twice before and the flight was delayed on one occasion and got a feeling that the service leaves something to be desired...."

"Excellent will definitely be flying with them again. Service is great and price is pretty reasonable. good service and value worth the money. Only plane that we love using and specially the reasonable price and also being a member is an advantage.. ...."

"I have booked numerous flights on Air Asia. Mostly in Malaysia from KK to KL or KK to Johor Baru. As a low cost services it is well worth the money - especially if you can book well in advance. My last trip..."

"We use this airline because of it's situation, ease of access We have found the staff to be so helpful in getting on and off planes , we have found the planes to have quite a lot of leg room, Furthermore..."

"Finally, budget airlines that is not so 'budget' quality. They are subsidiary of Qantas. Service is reasonable. They give you an option to buy the meal pack for a few more dollars. These are excellent. Meal, blanket and pillow are included.. . ...."

"terrible customer service. Was siting at an airport for over 5hours after mechanical problems. Arrived at airport with flight delayed for an hour. no text message like others send. when asked why the delay was told just behind schedule..."

"This is just about the only way I fly from the Sunshine Coast to Melbourne. The flights are always the cheapest, unless on the rare occasion Virgin or Jetstar have an amazing deal. But mostly I've found them to be the..."

"No doubt this airline is one of the best that I have experienced so far. The service is superb and the staff are very friendly. The food wasn't that great and the plane that I took was a little old but nonetheless, one..."

"Once booked and paid through their web site they seem to have lost details of our payment. This could not be resolved over the phone as language was a bit of a problem. But their booking system does not seem to be incorporated..."

"The Qantas Club lounge is a much better place to spend your time whilst awaiting a flight. It's a lot quieter, with tables and chairs for all. There is complementary wireless internet, and some computers for public access - and a printer! It..."