1 review about Who Fish

verified email - 07 Apr 2011

I bought a dress on sale from Who Fish. It was 50% off, which was great. What wasn't great was that on the first wear one of the shoulder straps literally fell apart. I went back to the shop and was told that the assistant would talk to the owner. The owner phoned me and said that, "you got the dress for $50 because it was defective." This was not true. Firstly, the dress was $179; and, secondly, it was not marked as having any defects. There were two extra staps supplied, but I was concerned that the same thing was going to happen again. I pointed out that any goods sold had to be fit for purpose, irrespective of price and that I was not happy. If it had been clearly marked as having a defective strap it would have been a case of caveat emptor and I would have no room for complaint. I was then told I could have an additional 10% off. In the end, I decided it wasn't worth the pain. I'd simply tell all my friends of the experience and never go back. It's a shame, because they do have some nice clothes.

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