73 reviews about Quickflix

Anonymous
verified email - 12 Feb 2008

I joined Quickflix during a free trial period and was very impressed, have been there for about 4 months since then.

They have a huge list of movies to choose from. New releases and the golden oldies. The quality is far better than a video store as I have not had any scratched DVDs yet.

Quickflix post your DVD's promptly and when finished you return them in a prepaid envelope, no cost to you.

If you are a movie buff and watch a lot of movies, I would recommend Quickflix to you.

verified email - 07 Feb 2008

signed up for the free one month trial & stayed for a while. Loved the prepaid return envelops that came with the dvd's (straight to your door), they were very prompt at sending them out too. I was frustrated at the system they used to work out which dvd's to send you, you keep a list updated and they send you whatever is on hand, despite the priority you choose. I was also dissapointed that I had to call to cancel it as I work odd hours.

Approximate cost: $10>per month

verified email - 30 Jan 2008

I signed up for the free trial of Quickflix about 6 months ago. The trial gives you 3 DVD's at a time which is quite good but at the end of the trial I opted for the cheapest plan at $10 per month. With this plan you can only have 1 DVD at a time which is not very useful unless you're very efficient at watching them and sending them back quickly.

The pre-paid envelopes they send you are a great concept. The queueing system where by you list a whole heap of movies you want to see and they send the ones they have available is a bit annoying because you can't really prioritise them. They just send whatever is available.

Anyway after 6 months I decided I wasn't using it enough and that's where the real annoyance began. I logged into their website and tried to find out how to cancel my plan only to find I had to call them between 9am-5:30pm Mon-Fri. For a business that is entirely web-based it is pathetic that they require you to call them to cancel your subscription. I called them and complained about this process and they said it was for "security purposes". Given that they are more than happy to let you sign-up online using your credit card and do everything else online except cancel I find that hard to believe. They just want to make it as hard as possible for people to cancel.

Approximate cost: $from $10 per month

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