Palmers Relocations

4.7
based on 23 reviews

23 reviews about Palmers Relocations

11 Oct 2016

Having relocated around the world for work, the best company i have dealt with thus far for relocations is Palmers Relocations.

I recently relocated to the UK from Pyrmont, NSW back in January due to work related reasons. The sales and customer service team were very helpful in booking in a survey for me, which was fit into my tight schedule due to work.

The consultant Greg, was fantastic and very precise in the survey he set up for me. I was VERY happy with the quote he sent out ON THE SAME DAY!

Move day was upon us. We required full packing and dismantling of some of our larger items and it was done in a professional manner. All of our antiques were packed into crates and wrapped for extra protection. I gave the guys water and they were appreciative as it was bloody hot that day! They still managed to fit all of our belongings into one container and I was very impressed.

We then travelled over to the UK and were given notice that the container would be cleared from customs within 1-2 weeks. About 6 days later we received a call that our container was cleared for delivery and we had it delivered and unpacked the next day at our new premises.

Palmers was professional throughout and I was happy that all was done without any damages or dramas along the way.

11 Oct 2016

I was recommended to use Palmers Relocations for my move to Melbourne, Victoria.

The Palmers team was professional throughout the whole relocation, from the first phone call right up until the delivery to our door in Melbourne.

Being a family owned and run business, you can feel that there is a big care factor and their main priority was to keep us happy and stress-free throughout.

I would recommend them to anyone out their looking for superior service.

verified email - 12 Mar 2015

Having moved a number of times in and around Sydney over many years, I am happy to recommend Palmers Removals as one of the best and most professional removalists I've dealt with. They moved my house twice before, with service with a smile. Fast, efficient and stress less. No groaning and moaning how difficult the job was going to be! No complaints and/or extra charges for not parking right outside the door, being on first floor without lifts! No problem working in the rain. Above all, giving what they promised - no surprise extra fees!

This a a true Australian company with Australian values, i.e. to provide efficient service at reasonable cost. They own their own premises in Chullora, just past Bankstown. They know what we need and have numerous various storage options to offer you - much cheaper than other companies. Their units are clean, dry, safe and secure as well as easily accessible. Most importantly, they have a staff dedicated to SERVICE, i.e. big, experienced guys who will go out of their way to help you, even after hours. Because they DO understand that the customer, i.e. their bread and butter, comes first!

I recently engaged Getitdone Removals for a smaller job where I wanted to move my reduced goods to Storage King in Rockdale. Full review of this company will be posted here soon. I chose this company because they advertised NO HIDDEN fees. I received a confirmation sms from their contractors ONE DAY before the move, advising that I may be CHARGE EXTRA for the stairs. No mention of this on their website or in our previous conversations or EXACTLY how much! Was informed that it would be 3 extra hours and that I could take it or leave it! 3 days before I was due to move out of the apartment! Although the guys were polite and careful with my things, they lost all track of time! They were still loading my stuff at 2.00pm (since 9.00am) at which time I voiced my concerns to their operations manager and Storage King. Regardless, we showed up at Storage King at 4.30pm! They close at 5.30pm and no amount of pleading would move them to stay back and allow us to unload! The removalists didn't worry one bit and had no solutions to offer. The operations manager and I rang around to find other storage companies to help us unload.

I contacted Palmers who not only immediately offered me the right sized unit to store my stuff but also to stay back after business hours for us to be able to do so. At EXTRA cost to me, thanks to Getitdone Removals who overcharged me and are STILL ignoring all my requests for part refund! Not only have Palmers been more helpful but they are also much cheaper than Storage King Rockdale. I don't know about you but this is the kind of service I expect from people who call themselves PROFESSIONALS. I now KNOW that Palmers are and will NEVER move with anyone else again. I highly recommend this company, their storage facilities and all services.

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