Rang to ask cost to have VAST satellite reconnected after new roof was fitted. Told $180....which apparently is the cost for a service call. So I was a bit shocked when he was here for half an hour and said 'That will be $380' - When I queried this he said 'I told your husband out the front that it was $380...$180 is for the service call and I've done a lot of work and that's why it's $380'.....put a couple of screws in the roof and retuned the satellite connection. So okay then it's $380....so be it. Then I said that we were pensioners, so we get a 10% discount.....to which he tells us that it's actually $380 plus GST so I won't charge you GST because that is 10%. He never mentioned plus GST when he first told me 'That will be $380' and I reckon he just decided to add this information so he didn't have to give us our discount

Excellent service. Quick, easy and well time managed. Most professional in dealing with my issues. Highly recommend their services to anyone needing a professional and fast service call.

Wollongong area, tv pixilating rang nulife had to wait due to bad weather however when Rob arrived he also had two options we had a new booster installed and have had no problem since. Service was excellent, friendly and efficient cost $450 for new booster

Approximate cost: $450

A nil rating. Dealing with Nu-Life TV Antenna Service I was told by Susan just now on the phone was about ‘Sales’. That says it all, it’s certainly not about service or ethical practices. This is what happened last week. The technician came to my door late. I invited him in, to check my TV reception problem. He gave me two options. Option 1 being to patch up the problems, option 2 a new antenna. He then expanded option 1 as the FEAR option. If you choose option 1 I will be coming out here all the time patching up your problems. If you choose option 2 you will have great reception. I said I want both quotes. He ignored me and continued with the FEAR tactic. I choose option 2 and wanted a new antenna because of the way he went on about option 1. Also I did not have any comparison of prices between the options. When I chose a new antenna I was told it was $795+GST with no break up of the costs. No information about the brand of the antenna or booster or labour costs. Nothing written down on a quote. Remember I had ask for the 2 quotes in the beginning. I thought he would need to go away to get the antenna. No, it was in his truck. So he goes up on the roof, returns inside to go into the manhole and then calls me to see the TV reception. As he was showing me the reception was dreadful and doing exactly what it was doing with my old antenna and this was the new antenna. I left him to it and 10 minutes later he calls me and says ‘I have found another problem’. ‘The wall plate needs replacing’. He replaced the wall plate and the reception worked well. I then thought of option 1 and wondered if he had replaced the wall plate which he told me was $38 if the reception would have been fixed. He showed me the channels very quickly then told me my old antenna was in the yard. I said you should have told me that you do not take it away. Today I have the same problem with my reception after spending $921.80 for a salesman who is really good with his 2 option explanations that take advantage of people who are expecting service, not money grabbing tactics. When I rang the company in Campbelltown and ask about the price being so high for 1 hours work I was told it’s because the 10 Foot mast is the most expensive part. I then made it clear the technician used my existing 10 foot mast. She then said she made a mistake and put me onto the supervisor. The supervisor was not available so she rang me back later and I told her clearly that this experience was a misrepresentation of business for Nu-LIfe TV Antenna Service at Campbelltown and all of the other groups involved. Stay away from these unethical manipulative sales oriented fear option 1 people who have no idea of service or professional standards. AMEN

Approximate cost: $92180

Nu life employ only “subcontractors”. Which means they are not responsible for the job that’s done or to pay superannuation, insurance, workers compensation, leave, training etc etc... it is the equivalent of workplace bargaining with cat weasel. If you have a problem they will Teflon themselves with that idea.

If you engage this company for your needs, you are missing out, and so is the poor dude on your roof.

Absolutely terrible. Original job quoted was changed and still failed to fix reception. Told nothing more could be done unless I spent $4000 on a different antenna!!! Obviously I could not, so I paid $1100 for minimal improvement in reception. A friend suggested a different company who fixed the problem immediately. I then spent two months trying to get some of my money back and the owner Arthur no longer returns my calls.

We just had a new antenna installed by Federico. He was very helpful, very knowledgeable, and extremely professional. Really appreciated the efficient and cheerful service.

If I could give these cowboys a minus ten I would. Shonky. Shonky. Shonky. They recommended a new antenna even though we thought we only needed a repair. So we paid the usual fees and the antenna cost. Now neither TV is working. They don't test the antenna - sure they say they do, but why on earth would you pay for a recommendation to go from one TV to zero TVs?
Seriously, do yourself a favour and avoid these jokers.

Shockingly bad - booked two appointments and have been let down on both occasions after waiting in - find a more reliable company.

From the 1st phone call to installation, very friendly and efficient from Lisa on the telephone to Martin the technician.
Punctual, professional and honest.