We are fortunate enough to drive prestige cars. Went there in an emergency as it was right near kids school, and expected to be ripped-off. I was so wrong. They were fantastic. Explained the situation, told me how long it would take and gave me a quote. They rang to update me on progress and get approval. Then rang back to confirm car was ready. Charged me less than quoted as they didn't need to do some things. I have since been back for other services, flat tyres, wheel alignment etc and so has my husband with his cars. They even repaired our trailer and tyres. They are friendly and helpful with all their customers, and I have seen many women and older folk getting their cars fixed/serviced. I would highly recommend.