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3 reviews about Floors Are Us

verified email - 25 May 2009

12 months ago my builder arranged this firm to polish the floors in my living area & I was happy with the job. Then recently I had a quote for 2 other rooms in my home to have the floors sanded & polished with an environmentally friendly polish.which was to match with the original job. I had a quote from Jason & a time set. Jason arrived to do the job 3 weeks later and said he did not have the correct treatment with him and that he would have to ring me after checking in his diary and would let me know when he could come again.Three days later he told be over the phone he could start in 2 days BUT it would cost me $220 more than the original quote. I am a single, aged pensioner and I feel he was taking advantage of my age and status.

Approximate cost: $originally $660 for 13 sq mtrs Later he said it would cost $880

karll4 13 May 2016

As the owner of a floor sanding company myself I see that Floors Are Us have done nothing wrong here. Water based finishes ARE more expensive than most other coatings. This company has merely offered a price at your request for a water based finish. If you don't like the price of a quote from a contractor, simply get another quote. I don't think this warrants a negative review for this business! I now scroll down and find you have commented again under a positive review left by somebody else. You really need to wake up to yourself.

Anonymous
verified email - 13 Nov 2008

I obtained a number of quotes for our floors and we chose Floors R Us for their great service - they actually return telephone calls! Once complete the floors looked amazing. Thank you Jason!

Approximate cost: $500

VictoriaB 25 May 2009

I do not agree. I had a quote from this firm only to be told when they arrived to do the floor that they did not have the correct water based treatment. Then later over the phone that they could do the floor BUT it would cost me $220 more than the original quote. I am a single female pensior and feel they were trying to taking advantage. of my age and gender.

verified email - 30 Apr 2008

We recently had part of our floors polished by this company. We've renovated our kitchen and pulled up the floors and Jason the owner came and polished the floors and matched them perfectly to the polished floors we already have throughout the house. I found Jason to be very knowledgable about what he does. The job was done quickly without any problems and was great value for money compared to others.

Approximate cost: $660

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