Very accommodating as they fitted me in next day for a service. Everyone was very polite and professional. I appreciated Michael's style of communication and I feel confident the repairs done were necessary and well done. Also my came back extremely clean, so I didn't actual need the detail I was planning on organising.

Customer service and satisfaction

Whole process, making the booking, calling me with the not so pleasant news and

What do you think Cox Auto Service Centre do really well?

Personal service :).

Professional and Experienced

They have expertise with european cars They keep customers well informed They are punctual

ery professional and customer focused. Car cleaning is a nice touch.

What do you think Cox Auto Service Centre do really well?
Customer service

Good customer service, quick turnaround, and always kept me updated.

What do you think Cox Auto Service Centre do really well?
Daily updates

While my car was going in for its very first service, so nothing was likely to be wrong, the service was friendly, swift and thorough from even the first phone call to book in

A smile was welcome from the reception, service was prompt, requests listened to

Friendly, prompt, thorough. Fair price.
What do you think Cox Auto Service Centre do really well?
Booking, following up. General communication.

Ashley is passionate about service and customer follow up.

What do you think Cox Auto Service Centre do really well?

Explanation of required works and technical knowledge.

Car was accepted on the day the service was technically not open, it was fixed promptly, staff was polite and knowledgeable. Issues were explained.

First time experience was great, keep it up.

I already recommend Cox Auto. Very professional, trustworthy and do a great job. Not the cheapest but you have the comfort of knowing the service is going to be done properly.

I like the friendly professional atmosphere. I like that Ashley is actively involved on a day-to-day basis.