Ordered 2 x Samsung S21 Phones. Waited 16 days for delivery. Tried several times to find out where my order was. Hadn't even been shipped. Was given false information 3 times even after expressing my distress & asking for a refund. Only reason I received my order was because I opened a Paypal dispute. Can't rate them low enough. :(
Approximate cost: $2300
Nearly used another online shop until I read there reviews. Then read yours and glad I did. Yes my first time with you guys but hopefully not my last. My order is arrived in 5 business days in brand new condition. I will need another camera before December and will check you guys out.
Thanks
You got lucky, they didn't give me my purchase.
I ordered an ex demo iPhone 7 last Friday and it was delivered today just short of 7 business days and it had to come from interstate. Very happy with how quickly it arrived and the regular updates at every stage of progress. It’s not uncommon for businesses with great reviews to actually not meet expectations but this time it certainly did.
You got lucky. They didn't give me my purchase.
Easy peasy. Not the cheapest but close enough as I needed to know who I'm buying from. Quick delivery except that I added PO Box at which they did not accept. Tracking was awesome and it ended up to local post office. I walked into the post office 10 minutes after delivery.
You got lucky, they didn't give me my purchase
I just received my new camera but I had several purchases from Becextech. So far I am satisfied for everything. Orders shipped in time. Items are always as described. Question got answered very promptly. So far I enjoyed the experience with Becextech
Have tried to get a replacement screen, black lines across screen. Becex won't replace screen. They believe 3 years is a reasonable time for their product to perform.
Company based in Hong Kong so massive issues re Australian consumer guarantee. Cant talk to anyone, all comms via email, so minimal to POOR access to any support.
No offers for any assistance. Will NEVER buy from them again.
Approximate cost: $1900
I was concerned with a large purchase such as this and it seemed like the delivery time would take for ever. The Becextech support staff replied to all my messages, assured me my order was in progress and then that their stock was not part of the recall. In the end I received my phone super quick (quicker than their best estimate) and it is as described, new, genuine product, ready for setup in AU, works on the networks here, no problems. I would recommend Becextech.
I just received my new camera but I had several purchases from Becextech.So far I am satisfied for everything. Orders shipped in time. Items are alwaysas described. Question got answered very promptly. So far I enjoyed theexperience with Becextech.
I was nervous & skeptic at first, about buying a phone I hadn't seen in shops from company if never heard of. Online reviews helped me trust them. I'm so glad I did! I now have an awesome, high spec phone for the same price as what is junk in the big name stores. I would gladly recommend Becextech to friends, etc. I'm so happy that there's now an option to avoid the ridiculous mark up us poor aussies usually have no choice about! I really like my phone and was impressed with the info I received like tracking numbers, etc. I got the phone quickly. I wasn't sure which colour I wad getting as the description said white, but the photo was black...my only feedback is that perhaps Becextech could be very accurate with their descriptions. Thanks
[Removed comment] paid $1273 for a Samsung galaxy note 20 ultra plus $20 for express post never even got the phone kept making excuses made me wait 1 week before saying the phone I bought was temporarily unavailable yet they still have it advertised for sale had to ring my bank today to put in 2 disputes against them nothing but [Removed word]
Approximate cost: $1293
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They didn't give me my goods