17th June 2008 9:28 am
I had a leaking roof that other plumbers gave the wrong diagnosis for and as a consequence didn't actually fix the problem so it kept leaking everytime we had some heavy rain. Tom came out and told me straight away that the Valleys around the Gable Window were actually not installed correctly, within a couple of hours work it was fixed and we havent had a problem since.
The Good:
Down to earth personality, is a straight shooter, honest.