Southern Cross VHA Chauffeured Cars, Kensington

Based on 2 ratings
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Value:
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348 Arden St
Kensington, VIC 3031
Tel: 1300 726 630
www.vha.com.au
bookings@vha.com.au
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Customer Ratings for Southern Cross VHA Chauffeured Cars (2)
Rating by:
LorraineM1
Brighton
TrustFactor: 60/100
Ratings: 1
Compliments: 0
 3rd November 2008 12:53 pm

I rang Southern Cross on 7/9/08 to book a car for 5.00 am on Tues. 9/9/08. The drive was to the airport for an international flight. After details were taken, the male I spoke to assured that the car would be outside our home at the designated time. The car did not arrive and a call to Southern Cross resulted in the information that there was no record of the booking. No alternatives were proposed by the company. Good old "Silver Top" came to our rescue, and we managed to get our flight.

Quality
Service
Value


Approx Cost:
The Good:
Nothing that I can think of, and I tell others not to rely on them to catch a flight.
The Bad:
Their advertising is misleading and they cannot be relied on. No-one has since contacted me to give any explanation or even apologize for the anxiety and inconcenience.
Use Again?
No
 
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