2nd November 2008 9:58 am
we were planning on having our cladding of our house redone when we were told by ozshut that there would be no problem if we had the shutters installed before we did the cladding. The shutters were installed very quickly and yes there was interest free finance which is great BUT once we got around to our cladding being redone we noticed that the shutters hadnt been installed properly due to the wrong screws being used! the shutters werent even fixed to the house properly. so of course we called ozshut service warranty and the guy on the phone was extremely unfriendly and wasnt willing to send out a service person for another 2 weeks. so we had shutters that werent installed properly just hanging by a silver thread from our house. they came out to fix them and to make a long story short they made it even worse and some of the shutters didnt even go up or down anymore and again they took ages to come back out and fix their dodgy work. to this day they are still not gliding up and down properly. another shutter company has inspected them and are shocked!
The Good:
quick installment
The Bad:
VERY POOR service. dodgy work!