Modern Group Roofing, Mobile Service

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Customer Ratings for Modern Group Roofing (1)
Rating by:
TrustFactor: 60/100
Ratings: 2
Compliments: 0
 15th December 2007 10:43 pm

We needed to get our cement tile roof repaired (ridges need to be repointed, some tiles replaced as they had cracked or parts were missing, and a general paint to 'freshen' the look). While, we were happy with the overall outcome (so far, no leaks) and the contractor who did the work was pleasant, turned up on time and cleaned up (pressure cleaning is very messy, with mud from the roof going everywhere - he hosed off the neighbour's bin), we didnt have a very nice experience with the whole sales pitch and personnel from the head office. We didnt expect such pushy sales pitches (including a video demo from his laptop, over 2 hour talk and that there was a one day only discount). We had to deal with the head office as well for admin things and the manager there was very rude. The good thing though, is that we asked for a bigger discount and got it. So don't be afraid to bargain them, and don't feel pressured to sign on the day. We ended up hiring the Modern Group, as we didn't want a fly by roof restorer and it is very hard to ascertain the quality of the paint used. We figured that a big company would have a good reputation and hence cost quite a bit more, something that we traded in for a piece of mind.

Quality
Service
Value


Approx Cost:
$6000
The Good:
The contractor who restored our roof - friendly, turned up on time, cleaned up.
The Bad:
Pushy sales techniques - sales technique is so tacky. The cost!
Use Again?
No
 
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