30th May 2008 1:56 pm
Having purchased a new model Mitsubishi Outlander during 2007, I expected that when my vehicle was damaged in an attempted break-in that there would be drivers' door parts readily available in Australia. But no. My car is expected to be off the road for SIX WEEKS as these simple door handle and electronics parts get sent out from Japan. After two weeks of funding my own rental car and a week of a loaner from the repairers, Mitsubishi organised a free rental for me.
I would hesitate seriously to purchase another new Mitsubishi having experienced their parts inventory failure.
For a vandal simply sticking a screwdriver in the door lock, Mitsubishi owners are expected to wait six weeks for parts. This is ridiculous.
The Good:
Love my Outlander
The Bad:
Hate that simple parts are not available anywhere in Australia when a door gets damaged.