23rd October 2008 3:54 am
I'm a big animal lover and have 2 dogs and 3 cats.One of my dogs Saffy is a rescue dog and is very very nervous and shy around new people.On the several occasions I've taken her in to see Adam,he took us into his office,and told me to take her off the leash and wander around for awhile.He let her sniff around and get comfortable while I described what the problem was.He then approached her slowly and gave her a liver treat,pats and reassurance.He is very gentle and kind and Saffy was much calmer.
The Good:
They really do love animals here,and it shows.They are reassuring and thorough,and don't try to upsell and push their products on you.