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DNA Bathrooms & Kitchens

4.8
based on 64 reviews

  • Bentleigh East, VIC 3165
    Services Melbourne & Bayside Area
  • Visit our website
  • Opening Hours (Tuesday: 9.00am - 5.00pm)
  • Payment methods
    cash, cheque, direct deposit
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64 reviews about DNA Bathrooms & Kitchens

verified email - 07 Feb 2019

Great communication from the start.
Very informative.
Did amazing work on my bathroom and toilet, very high standard of work.
The renovation was completed a week earlier then expected.
Very happy with the work.

Thanks so much for your review Tanya.

05 Feb 2019

We used DNA for a total fit out of 2 bathrooms and laundry. (Tiling crew was exceptional) Three years later we got them to totally renovate our kitchen because we trust them and still love our bathrooms and laundry. Sarah and Duncan are fantastic to deal with, great team and keep totally across the build. Highly recommmend them.

Thank you so much for your review Brenda. We were really thrilled with the way the kitchen turned out. Happy cooking!

verified email - 10 Oct 2018

The project was renovation of a 30 year old laundry and bathroom.
We are very happy with the final result, which looks great.
We were pleased with the professional way in which the whole renovation process was handled.
All of the tradesmen involved appeared to do a good job and were very well mannered and considerate.
We are happy to recommend DNA to others.

Thanks for your review Alan. Your bathroom laundry looks great. So glad that you are pleased with the end result.

26 Jun 2018

It all started with a vision and DNA were able to create and deliver that and more!

Sarah, Duncan and the team were fantastic from planning to completion. Communication is first rate and they arrive when they say they will!

Our en suite was completed within the time frame allocated and we could not be happier. We highly recommend DNA Bathrooms and Kitchens for your next project. Thanks DNA!

Thanks Brian for your review. It was a pleasure creating your new ensuite. We are so glad that you are happy with it.

verified email - 14 May 2018

BEWARE! Like other reviewers we initially had a positive experience with DNA Bathrooms but not long after the completion we experienced and discovered some major issues with their renovation of our laundry and new wash room. We discovered a few years later that the toilet was connected to our grey water instead of sewerage and our back lawn eventually over flowed with feces leaving us with a health hazard. The laundry cupboards fell off the wall a few years later nearly killing my wife (DNA Bathrooms & Kitchen's initial response was to ask if we put something heavy in the cupboard). The sliding door to the toilet continually jams because of sloppy workmanship and not leaving enough of a gap in the cavity. The toilet macerator continually gives us trouble and have since discovered installing it in the wall cavity goes against the manufacturer's installation instructions. MDF instead of hard wood used for trims in a wet area?? DNA Bathrooms & Kitchens continually takes no responsibility for any mistakes and shifts blame on to the customer and is both aggressive and rude. Even stating that the door has a 3 month maintenance warranty so not his problem (even though he didn't install it with enough clearance to begin with as stated in my building inspection report). Good luck if you decide to use DNA Bathrooms but my advice would be to go with someone else and avoid any future issues.

verified email - 12 Dec 2017

I have absolutely no hesitation in recommending DNA Bathrooms. We completely replaced our outdated bathroom including structural changes and the results were amazing. Whilst you may well find a cheaper quote, Duncan and Sarah's professionalism and support made them an absolute pleasure to deal with and our bathroom renovation a painless and stress free process. Small design changes they suggested during the process only enhanced our finished product whilst Sarah's assistance and advice in relation to colors and fittings also contributed. Delivery ahead of time was just a bonus.
There is only one company we are calling when our ensuite needs doing - DNA Bathrooms!

verified email - 24 Jun 2017

We are very happy with the results from our ensuite renovation. It was completed very quickly and to a very high standard. Very easy to deal with and prompt to return emails/calls. Assistance in choosing product along the way was also very helpful. Would highly recommend and would use again.

Thank you for your review Tim. We loved creating your ensuite!

verified email - 02 May 2017

I completely renovated my bathroom and separate toilet using DNA Bathrooms & Kitchens. I was really thrilled with the results – it looks amazing - and after a few weeks back using it, I can see how well everything was built – all the tiles are perfectly aligned and everything is solid.
Duncan and Sarah were terrific through all stages of the process. They listened to what I wanted and came back with a simple, elegant and functional design for the space. They provided helpful suggestions during the selection process, responded to all queries quickly, explained all aspects of the job as they went along and, unlike a number of places I used in the past, left the place spotless – as in shining. There were no surprises along the way from a cost perspective and their after sale service has been just as professional.
Their team of tradesmen did great work and everyone treated my place respectfully. I wouldn’t hesitate to use them again or recommend anyone else to use them.

Thank you so much for your review Amanda. We were absolutely thrilled with the way your bathroom turned out and are so glad that you are too.

06 Feb 2017

I could not have been happier with my choice of DNA Bathrooms to renovate my period bathroom.
From the onset they helped me refine my design brief and throughout the build consulted me at key decision points to ensure I would be satisfied with the final product.
The builder Duncan and his wife Sarah are delightful to deal with, as were their team of other trades who all produced work of the highest standard.
In summary I would recommend DNA Bathrooms for their reliability, use of highly skilled trades and exceptional communication at all stages of the work.

Thank you so much for your review Jill. It was an absolute pleasure creating your new bathroom.

Anonymous
30 Jan 2017

Very professional! Prompt in meeting their commitments and met all time lines.They do what they say when they say they will do it. Much appreciated. Have very good, helpful and open lines of communication. Would fully recommend them.

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