16th June 2008 9:02 pm
Had a booking over the internet for a car for 1 day price $55. Got to Mackay airport where the person who was not at all helpful said it is wrong and it will cost over $100. Showed the paper work and she said nothing she can do the computer is down and she is not able to ring anyone. This is just pathetic service as we had the quote in our hands and they would not honour it
The Good:
NOTHING GOOD ABOUT THIS COMPANY, DO WHAT WE DID GO TO EUROPCAR
The Bad:
INCORRECT INFORMATION ON WEBSITE, WONT HONOUR WHAT THEY QUOTE, NO HELP THIS COMPANY IS SO FALSE I AM SURPIRSED THEY ARE IN BUSINESS AND THE ACC HAS NOT DONE SOMETHING TO STOP THEM